Talking to your TV to reach the pizza environment
The New York Times asks, "Would the lives of couch potatoes be even easier if they could talk to their television sets?"
Of course not. Don't be preposterous.
The services discussed in the article claim to save TV viewers from the incredibly difficult tasks of dialing the phone to order a pizza and changing the channel by instead having them shout at a microphone installed on a set-top box. I predict an increase in neighbors mistakenly calling in domestic violence suspects, after overhearing shouts of, "Football! Football! I said, 'Football!' Put the d*** football game on!"
Really, speech recognition has its applications, but replacing remote controls is not one of them. Just wait until the cable box and the TV and the VCR are all listening. "Power on! No, not you! The VCR! I didn't say 'volume!' Volume down! Volume down!"
The TV set-top box is not the only effort underway to deprive pizza buyers of their right to talk to a real person. I wonder why these systems take only 20 to 40 percent of orders? If they were so great, wouldn't they be taking 80, 90, or 100 percent of orders? According to the company, "The personality the customer interacts with is non-mechanical, colloquial in manner, and what the customer might 'expect' to be ordering with in a pizza environment." Pizza environment?
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