Why America West flights are always late
Flying on America West this weekend, I found it remarkable that they could have a bunch of things running ten to 15 minutes late. I actually did make it from Oakland to Flagstaff on time, but our flight leaving Oakland was late because our plane was about 15 minutes late coming from Las Vegas. This meant I had to run through the Phoenix airport to make my connection to Flagstaff. Once on the plane, it sat at the gate until it was 15 minutes past our departure time for no apparently good reason. But thanks to schedule padding and good wind, we arrived on time.
I thought to myself that ten to fifteen minute delays are a result of sloppiness and poor management more than anything else. Sure enough, I found this article in the Arizona Republic to support my hypothesis:
America West Airlines fell far short of its on-time goals in July, but the airline is going to give employees a bonus anyway.
Jeff McClelland, chief operating officer of the Tempe-based carrier, said in a memo to the airline's 14,000 workers Thursday that the $50 payout is a thank-you for their hard work in a summer of packed planes and record heat. The payments will be made next week.
So if it looks like you're working hard, that's more important than results. I hate jobs like that.
The most serious transportation problem on the trip was when BART was shut down for 20 minutes on Thursday morning because someone got onto the track between Bay Fair and San Leandro and BART Police had to chase them away.
0 Comments:
Post a Comment
<< Home